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New and Improved Way to Access Documents in UAtlas

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Effective August 1, 2025

International Student & Scholar Services (ISSS) is excited to announce a new and improved way for students to access documents using Document Center in UAtlas.

Starting August 1st, students will no longer receive a separate email to access recently issued I-20s based on e-form requests. Instead, students can view their new I-20 as well all previously issued I-20s, immigration documents, and certain university related documents signed by ISSS directly in Document Center. This update makes it easier for a student to access documents on their record and eliminate the need to make a request to ISSS for a copy of a document.

How to Access the Document Center

step one

Log In to UAtlas

In order to access the Document Center, students must log in to their UAtlas account.


step two

Select "Document Download Icon"

Click the new document download icon in the top right-hand corner of UAtlas.

UAtlas Homepage with arrow pointing at document download icon on the top right of the page.


step three

Viewing All Current Documents

Document center will display all current documents accessible to the student on their record with ISSS.

UAtlas Document Center showing multiple documents


step four

Filtering Documents

Use the filter feature to easily display a specific document type and/or the most recent document.

UAtlas document center. Marked section to show indicated filter section.


step five

Download Document (Check Dates)

There will be many documents in the document center and students may accidentally download an older document than what they were given recently. Students must check the most recent dates to access documents. To access the document, click on the link to download and view it. 

UAtlas document center, with arrows pointing at documents to download and dates.

Tip

All previously issued I-20s will likely be listed under "Direct Document Delivery."

If you are experiencing any issues with Document Center or do not see a recently issued document, please contact our office for assistance at international@utah.edu or 801-581-8876. 

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Last Updated: 8/22/25